Store Information

At SwordExpert.com customer support and service is our Number 1 priority.  We have a large selection of swords and medieval collectibles and are happy to assist your with any questions you may have.  This page will help you contact us depending on your inquiry.

ORDER RELATED INQUIRIES:
If you ordered a product and need help.  If you have a question about an order, please see our Contact Us page here and click the "Problem with my order" link.  You will be taken to your order detail form.  Please note, after you placed an order, you will be able to track the status and shipping of your order from your "My Account" page.

REFUND/ EXCHANGE RELATED INQUIRIES:
Please view our refund and exchange policy here.  If you did not receive all or part of your order, your order was missing an item, you are experiencing an order problem not previously mentioned, or you are looking to or have been directed to contact us, please see our Contact Us page here and click the "Problem with my order" link. All problems sent to us before 4P.M. Eastern Standard Time will be responded to in the same day. Problems received after 4 P.M. will be responded to before 4 PM the following day.  You will be issed an Returned Merchandise Authorization number (RMA). 

BUSINESS RELATED INQUIRIES:
If you have any other questions, please contact us directly.
Phone: 1-800-580-0192
Email: sword-expert [at] bquote.com (remove the at and replace with @ symbol)
Corporate Address:
LISC- Sword Expert.com
304 Newbury Street
Suite 530
Boston, MA 02115-2839

SwordExpert.com is owned and operated by BQuote.com.